Privacy policy

1. Purpose, acceptance and changes
   This Privacy Policy describes how RealAdvisor Finance collects, uses and protects the information you provide to us. As a Swiss company offering these services on Swiss territory, we comply with the Swiss Federal Data Protection Act (DPA), and we do our best to comply with European Union regulations (RGPD). This privacy policy is conducted in good faith and complements our general terms of use.

RealAdvisor Finance may modify this Privacy Policy at any time at its sole discretion, in particular due to changes in laws, regulations and standards in this area. We therefore recommend that you consult this privacy policy regularly to take note of any changes. If you do not agree with any changes to this Privacy Policy, please exit the site. RealAdvisor Finance acts as the controller of your information. Our site may include third-party content such as YouTube videos, Google Maps, Slideshare presentations, social network sharing buttons or other elements. This implies that the providers of such content record your IP address or other elements. The information is then subcontracted to Google Analytics and others, which also guarantees compliance with the General Data Protection Regulation adopted by the European Parliament. This privacy policy supersedes all previous privacy policies.

2. Receipt of information
   The site may collect and receive customer data in various ways (registration form, order form). This information will be used for the following purposes: order tracking, information, promotional offers, statistics, contact. In any case, you are under no obligation to transmit any information. However, if you refuse, you may not be able to benefit from the services offered. We collect the following information: surname, first name, e-mail address, telephone number, address and other details relating to one of our services. Under no circumstances will this information be sold or passed on to third parties. Insofar as the information collected is associated with an identified or identifiable natural person, it is protected as personal data under the applicable data protection legislation. Information that has been aggregated or anonymized so that it can no longer be reasonably associated with an identified or identifiable natural person no longer constitutes personal data and may be used for commercial purposes.

3. Right of opposition, withdrawal and access
   You have the following rights concerning your personal information: You have the right of access, modification and updating: you have the right to access the personal information collected about you and to modify or correct it, if necessary. You also have the right to object: the site is subject to the General Data Protection Regulation and therefore relies on its legitimate interests to process your data. However, you have the right to object at any time to the site's use of your personal data for this purpose. Please do not hesitate to contact us if you wish to exercise any of your legal rights. We are committed to recognizing the right of access and rectification of data concerning individuals who wish to consult, modify or delete their personal information. To contact our Data Protection Officer, please send an e-mail to the following address: info@realadvisor-finance.ch.

4. Cookies
   The site uses cookies, which are stored on the user's computer. This enables the site to track the user's visit and record their preferences when they change pages or visit the site again. In particular, cookies are used to speed up loading of the site's pages and to store bookings and other information. Users can control the behavior of cookies by configuring their browser accordingly. Browser options and instructions on how to use them are generally described in the browser's user manual or help file. If the user refuses, locks or deactivates cookies, the availability of services offered via the site may be reduced. The operation of certain parts of the site may also be impaired.

5. Purpose of processing
   The site may process your personal information in order to promote its legitimate interests in the operation of our business. More specifically, the site uses customer data in the following ways: to provide you with the information or services you have requested, and for communications purposes. We may send you service emails or technical and administrative emails, messages in response to your requests, comments or questions, or other types of communication. We may also contact you to inform you of promotional offers and new products. These are marketing messages that you can decide whether or not to receive. The site may use your data for billing, account management and other administrative purposes. For these purposes, we use account data to administer accounts and track billing and payments. To conduct surveys, help prevent security problems and abuse, and improve our products and services.

6. Retention period and security
   The site will retain customer data for as long as is necessary for the purposes described in this privacy policy. The site takes data security very seriously and strives to protect the information you provide from loss, misuse and unauthorized access or disclosure. These measures take into account the sensitivity of the information we collect, process and store and the current state of technology.

7. Sharing and disclosure of information
   Your personal information is used solely by the site. This information is never transmitted to a third party, notwithstanding the subcontractors used by the site (Google Analytics and others). Neither the site nor any of its subcontractors sell your personal data. The site may transfer your personal data to countries other than the one in which you reside. However, compliance with the Data Protection Act is guaranteed.

8. Applicable law and place of jurisdiction
   The privacy policy is subject to Swiss law. The exclusive place of jurisdiction is Geneva, Switzerland.